Whether you’re sailing around the beautiful British Isles, exploring the Adriatic, or discovering the wonders of the world on a spectacular Grand Voyage; we’ll always do our best to ensure you have the holiday of a lifetime. However it’s our guests and travel industry experts who are the best judges of how we’re doing, which is why it’s so pleasing that the hard work and dedication of our staff has been recognised by several awards in recent times.
We’ve won awards for “Best for Itineraries”; “Britain’s Best Cruise Line for Food 2015”; silver for both “Best Small Ships Cruise Line” and “Best Cruise Line for Customer Service”; and five categories in the influential 2015 Cruise Critic UK Cruisers’ Choice Award. And, although we’re a small company, we were joint-second in the most recent Which? Cruise Survey, receiving a rating of 85% – an achievement everyone at Fred. Olsen is very proud of.
Finally, and most importantly, in over 14,000 reviews from past guests, 95% rated us Excellent or Good, with Feefo awarding us a Gold Trusted Merchant Accreditation – in recognition of our excellence in customer service – for the second year in a row. Perhaps that’s why most people who try us once choose to cruise with us again and again.